Telecom Management Crash Course : A Telecom Company Survival Guide (Crash Course)

# Publisher: McGraw-Hill Professional; 1 edition (June 1, 2002)
# Language: English
# ISBN-10: 0071386203
# ISBN-13: 978-0071386203

Book Description
The period of effortless, double-digit growth and skyrocketing capitalization for telecom carriers is over! The long-term telecommunications market potential is still enormous, but getting there now requires a sharp business and technology savvy. In this resource, P.J. Louis shows telecom service providers how to efficiently manage their technology advantages and back-end operations to survive in this challenging economic climate.


* Basics of billing: staying alive
* Short, smart biz and tech strategies for tough times in telecom
* Using CRM (Customer Relationship Management) to drive business
* How to manage regulatory uncertainty
* How globalization affects every carrier

Book Info
Author shows telecom service providers how to efficiently manage their technology advantages and back-end operations to survive in this challenging economic climate. Softcover.

URL:

Quotation

http://www.amazon.com/Telecom-Management-Crash-Course-Survival/dp/0071386203/

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